Privacy Policy

Effective date: 01 June 2026

This Privacy Policy explains how Newchoicepath collects, uses, discloses, and safeguards personal information in connection with bouquet and floral delivery services across Australia. We aim to handle information carefully and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By engaging our services or visiting our website, you acknowledge that this Policy applies to your interactions with us.

Information we collect may include contact details (such as name, email, and phone), delivery details (recipient name, address, access notes), order preferences (bouquet size, message card, colours), and transaction details (chosen payment method and billing references). We may also collect device and usage data such as IP address, browser type, and pages viewed, which help us maintain site security and understand interest in our products.

We use personal information to process and deliver orders, communicate about timing and substitutions, provide customer support, and improve our catalogue. With your permission or as permitted by law, we may send updates regarding seasonal releases, delivery windows, or service changes. De-identified analytics are used to monitor performance and diagnose technical issues.

We may disclose information to delivery partners, payment processors, and technical providers that support our operations. These parties are expected to handle data responsibly and only for the purposes described. Where flowers are delivered to a recipient other than the purchaser, we rely on the purchaser to ensure that the recipient is comfortable with receiving the delivery and any accompanying message card.

Security measures include administrative controls, restricted access to operational systems, and encryption offered by our payment providers. While safeguards are designed to reduce risk, *** method of transmission or storage is entirely free from vulnerability. We encourage you to choose strong passwords for any customer accounts and to contact us promptly if you suspect misuse.

Cookies and similar technologies support essential site features, preferences, and analytics. You can manage optional cookies using your browser settings. Certain features may rely on cookies to function as intended. Our cookie banner allows you to record a preference for basic analytics.

Your choices include requesting access to, or correction of, your information, and opting out of promotional messages. To exercise a choice or to raise a question about how we handle data, please contact us using the details below. We will respond within a reasonable time, consistent with applicable law.

International disclosure is limited. If service providers outside Australia assist with infrastructure or communications, we take steps we consider appropriate to support a comparable level of protection. Retention periods vary by record type and legal requirements; when data is *** longer needed, we aim to delete or de-identify it.

Our website may reference internal pages such as Legal and Contacts for further information about conditions and how to reach our team. This Policy may be updated over time to reflect changes in services or applicable law. Material changes will be indicated by updating the Effective date above and publishing the revised version on this page.

Questions or requests: Newchoicepath, 247 Johnston Street, Abbotsford VIC 3067; Phone: +6142358911143; Email: newchoicepath@outlook.com. We appreciate clear details in your request so we can assist efficiently.